Returns & Exchanges
We want you to be fully satisfied with your Illest purchase, which is why we offer a 30-day return window for all unwashed and unworn items. Please ensure all original tags are attached and the product is in its original packaging to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing